Your Privacy Matters - Sendoship ("we", "our", or "us") is committed to protecting the privacy of merchants and customers who use our application. This Privacy Policy outlines how we collect, use, and safeguard personal information in connection with your use of the Sendoship app through the Shopify platform.
1
Information We Collect
When you install and use Sendoship, we collect and process certain types of personal data from your Shopify store as permitted by the Shopify API. This may include:
Store and store owner information - Basic store details and contact information
Customer name - Names of your customers for shipping purposes
Shipping address - Delivery addresses for order fulfillment
Email address - Contact information for shipping notifications
Phone number - Contact details for delivery coordination
Order and fulfillment information - Order details, tracking, and delivery status
2
Purpose of Data Collection
The information collected is used strictly for the purpose of providing our app's core services, including:
Generating and managing shipping labels
Scheduling shipment pickups
Tracking orders and returns through the FedEx API
NOTE: We do not collect more data than necessary and do not use this data for purposes unrelated to these core functions.
3
Data Storage and Security
All collected data is stored in secure environments with appropriate technical and organizational safeguards in place. This includes:
Encryption in transit and at rest
Access control limited to authorized personnel
Regular monitoring of security protocols
We are committed to ensuring that your information remains confidential and secure at all times.
4
Data Retention and Deletion
Data is retained only for as long as it is required to deliver our services or as otherwise required by applicable law. Upon uninstallation of the app, all associated data will be deleted within 30 days. Merchants may also request data deletion at any time by contacting us at the email address provided below.
5
Changes to This Policy
We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the effective date at the top will be updated accordingly.
6
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal data, please contact us:
Sendoship
Email: sales@laconfianzatech.com
Website: https://www.laconfianzatech.com