Whatsapp Connect Pro | Salesforce Messaging Integration
Streamline E-commerce & CRM Operations in One Unified Solution
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3 Average Rating
(3 Reviews)
WhatsApp Connect Pro lets Salesforce users communicate directly with customers via the WhatsApp Business API. It supports sending pre-approved templates, receiving replies, and sharing media like PDFs, images, and videos. Once a customer responds, free-form messaging is enabled for 24 hours. Templates are synced from Meta Business Manager, and campaigns can be scheduled for leads or contacts. The app ensures full compliance with WhatsApp’s messaging rules, making it ideal for support and marketing.
STARTING AT $15.00 / user
Screenshots:
Whatsapp Connect Pro : WhatsApp Connect Pro brings enterprise-grade WhatsApp communication directly into Salesforce CRM, enabling real-time, secure customer engagement within Account and Lead record pages. Built on the official WhatsApp Business API, the app supports sending pre-approved message templates, two-way communication post user-initiated interaction, rich media exchange (PDFs, images, videos), and marketing automation — all within Salesforce’s native UI.
Once a customer responds, the 24-hour Customer Care Window unlocks dynamic two-way messaging, allowing agents to interact naturally using text or media. The app seamlessly integrates Meta-approved templates fetched via the Fetch Template Endpoint, ensuring multilingual and personalized outreach. Marketing teams can schedule bulk messaging through WhatsApp Campaigns, using structured batch handling and delivery tracking to maintain engagement visibility. Every message is logged in Salesforce for auditability, compliance, and data integrity — making this solution ideal for customer support, lead nurturing, and compliant outbound campaigns across global markets.
Once a customer responds, the 24-hour Customer Care Window unlocks dynamic two-way messaging, allowing agents to interact naturally using text or media. The app seamlessly integrates Meta-approved templates fetched via the Fetch Template Endpoint, ensuring multilingual and personalized outreach. Marketing teams can schedule bulk messaging through WhatsApp Campaigns, using structured batch handling and delivery tracking to maintain engagement visibility. Every message is logged in Salesforce for auditability, compliance, and data integrity — making this solution ideal for customer support, lead nurturing, and compliant outbound campaigns across global markets.
Whatsapp Connect Pro Features:
Native integration with Salesforce for real-time WhatsApp messaging
Supports Account and Lead record pages with embedded chat interface
Bi-directional communication via WhatsApp Business API
Send Meta-approved WhatsApp message templates directly from Salesforce
Unlock 24-hour two-way messaging upon customer reply (Customer Care Window)
Share rich media content including PDFs, images, and videos
Campaign management with batch-based delivery and performance tracking
Seamless template sync from Meta Business Manager with multilingual support
Session-based rules enforcement for compliant message handling
Full message logging for audit, compliance, and CRM traceability
Automates lead follow-ups and customer support workflows
Reduces dependency on third-party messaging tools or external dashboards
Enhances sales and service engagement through native messaging capability
Whatsapp Connect Pro Video Tutorial:
For detailed video tutorial please click here.
https:Specifications
Product Version
Released
Category
Salesforce – WhatsApp Integration
Last Updated
License
Enterprise, Unlimited, Developer and Perfomance
Recent Reviews
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Useful for Customer Outreach and Follow-ups
WhatsApp Connect Pro has made it easier to reach our leads and contacts directly from Salesforce. The template support and 24-hour free messaging window work well for our team. It’s a solid tool for quick customer engagement.
Nikhil
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Good for Streamlining Conversations
We've been using WhatsApp Connect Pro for about a month now, and it's made it easier to manage all customer chats inside Salesforce. The ability to send templates and receive replies in the same place as our lead data is really convenient. Would love to explore more of the campaign features in the future.
Arjun K
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Helpful for Daily Messaging Tasks
The integration feels smooth, and our sales reps have found it helpful to message clients directly from the Account page. Message tracking and media sharing work as expected. Definitely adds value for teams dealing with a high volume of client interactions.
Ankita R.
Category
Salesforce – WhatsApp Integration
Released
-
License
Enterprise, Unlimited, Developer and Professional
Supported Browsers
Not needed
Languages
English
Compatible With
Salesforce
Version
-
Latest Release
-
Requires
Meta account and Salesforce Org
Supported Features
WhatsApp chat with customers, Template ,
creation, Campaign marketing, Real-time ,
message status update, Campaign .
creation, Campaign marketing, Real-time ,
message status update, Campaign .
What is WhatsApp Connect Pro?
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WhatsApp Connect Pro is a Salesforce-integrated messaging tool that allows users to send and receive WhatsApp messages directly from Account and Lead record pages, using the official WhatsApp Business API.
Do I need a WhatsApp Business API account to use this app?
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Yes, an approved WhatsApp Business API account through Meta (Facebook) is required to send message templates and enable messaging functionality.
Is it possible to send images, videos, or PDFs through the app?
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Yes. The app supports rich media sharing including PDFs, images, and videos within the active 24-hour messaging window.
Getting Started with Whatsapp Connector Pro:
This guide will help you get started with Connector Pro features and setup.
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